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George, Chloe

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I have been a Senior Library Assistant in the library and knowledge service at Gloucestershire Hospitals NHS Foundation Trust since 1996 and became a chartered member of CILIP in 2024. I co-developed our Trust library champions and the "Prepare to Progress" sessions for potential Student Nursing Associates. I am passionate about library inductions, user experience, engagement and making library services accessible for all Trust staff.

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    Developing a foundation information and academic skills programme for potential Student Nursing Associates
    (Wiley, 2024-10-09) George, Chloe; Trinca, Catherine; George, Chloe; Trinca, Catherine; George, Chloe; Admin and Clerical
    This article outlines the development of 'Prepare to Progress', a preapplication programme for potential Student Nursing Associate (SNA) applicants at Gloucestershire Hospitals NHS Foundation Trust. Created collaboratively by the Trust's Library and Knowledge Services and Professional Education teams, the programme aims to provide realistic course expectations, teach study skills and boost confidence in using library services. Evaluation results indicate increased understanding of the SNA course, improved application decision-making, and enhanced academic confidence among participants. The programme demonstrates the valuable role of library services in preparing healthcare support workers for further education and addressing library anxiety. The study suggests benefits for both participants and library services.
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    LT7. Introducing our Library Champions
    (University of Alberta Library, 2022-08-04) George, Chloe; George, Chloe; Admin and Clerical
    An initial attempt by the Library at Gloucestershire Hospitals NHS Trust, England to launch a Library Champion project was thwarted by Covid-19. The project relaunched, registering champions in July 2020, adapting the original plan to ensure it would not be detrimental to patient care. Twenty Champions were identified, who signed a contract formalizing their relationship with the library, receiving a Champions badge and quarterly update emails. Champions were drawn from different hospital settings (including Surgery, Critical Care, Infection Control, Dermatology, Estates, and Quality Improvement) and roles (including nurses, doctors, physio, psychologist, health care assistant, and managers). They committed to advocating the library service; signposting colleagues; promoting our services in their department; providing feedback and engagement on new or existing services; providing their opinion to improve services; and informing us of potential opportunities for involvement in events and projects. The Champion project was well received with engagement being recorded to measure impact, communication, and opportunities. We have seen an increase in inductions, tweets, and promotion of our services. We worked with champions to launch a Black History Month book challenge, a Brain Box for an offsite department and Get-Tea-Gethers. Due to interest, a 2022 cohort of Champions is planned.