Johnstone-Burt, AntigoneGiles, SamanthaWright, Rachael2025-09-302025-09-302021-05-04Johnstone-Burt, A., Giles, S., & Wright, R. (2021). P111 .'Attend anywhere': A virtual success? Patient feedback from breast nurse specialists using 'attend anywhere' technology during the COVID-19 pandemic. European Journal of Surgical Oncology, 47(5), e325.10.1016/j.ejso.2021.03.115https://hdl.handle.net/20.500.14709/865Research has shown that remote consultations, conducted in an outpatient setting, are likely to improve clinical outcomes and benefit adults who have difficulty accessing their healthcare setting. The secure video-call system "Attend Anywhere" has proven useful for the breast care nursing team to help facilitate contact and support during the COVID-19 pandemic. Voluntary questionnaires were added to the end of each virtual consultation. Data from the questionnaires (N=40) was collected and divided into four broad categories: 'user-friendliness', 'patient convenience', 'patient satisfaction' and demographic information. This information was used to draw initial conclusions about Attend Anywhere's potential to improve patient care during the pandemic. The results were positive, centring on ease of use and patient satisfaction. A quarter of patients found the video consultation less stressful than a face-to-face session, reporting it as a "better" or "significantly better" experience, and 100% of users felt they were able to communicate everything they wanted to during the call. Staff and patients found the technology easy to use. Results also showed that patients reported feeling comfortable to reveal themselves physically and emotionally in the "safe space" of their own homes. Feedback shows that the platform has proven useful to service users, enabling Breast Care Nurses to provide effective psychological support and virtual physical assessments. Although video calls will not replace physical consultations, they have proven to be a good substitute to face-to-face appointments, adding another string to the BCN's communication bow and offering patients a convenient and flexible alternative to travelling into clinic.enFree access to article: https://pmc.ncbi.nlm.nih.gov/articles/PMC9759466/pdf/main.pdfPatient experienceOncologyDigital technologyConference Abstract